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Skype : logoflair
MSN : sales@logoflair.com


FAQ

How long will my logo take to arrive?
Depending on your package your logo samples will take between 24 hours and 4 days to arrive

What if I do not like any of the logo samples?
If you do not like any of the samples we send you we can offer a partial refund of 50%, or we will ask you more questions about exactly what you require, and ask you for examples of logos you like, then we will provide a few more extra samples for free.

How are the logos delivered?

We deliver the initial logo samples to you by email. You tell us which ones you like , and suggest to us which design elements you would like to combine or change. We then develop some more designs with the changes to produce a final logo which is again sent to your email

What formats do you supply?
We can supply many industry standard formats:

Vector Format ( for large scale printing )
.AI , .EPS .PDF

Bitmap Format ( suitable for web and small scale printing)
.PSD .JPEG .PNG(no background) .GIF .TIFF

What is a revision?
I A revision is defined as a minor change to your logo, when the package says it includes unlimited revisions it means we can change the colour, arrangement, font , swap emblems or elements of different samples. A revision does not include a new concept.

Are your logos suitable for printing on large scale?
If you need your logo to appear on something large like a Van, Shop Sign, T-Shirt, Exhibition Banner etc then let us know when you contact us with your requirements. We can provide you with what is called a Vector File, which is re-scalable without loss of quality.

Are your logos suitable for printing on large scale?
If you need your logo to appear on something large like a Van, Shop Sign, T-Shirt, Exhibition Banner etc then let us know when you contact us with your requirements. We can provide you with what is called a Vector File, which is re-scalable without loss of quality.

Who can I contact throughout the design process?
You will have direct contact with your designer, for fast communications and to speed up the process of development.

What are your payment options?
We take our payments through Nochex Online Payments, a trusted payment provider. You do not need an account and can pay quickly and easily with your card. Payments are 100% secure and encrypted, and no one views your card details. Nochex also allows us to send you customised payment pages if you have a custom quote. Please be aware your bank statement will say "Nochex"


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